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CUSTOMER REVIEWS

Big Bob's customers love the quality flooring and service they receive. Learn more about the fantastic experiences they've had. 

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291 REVIEWS

Our customers love the quality flooring and service they receive. Learn more about the fantastic experiences they have had.

WRITE A REVIEW

Hector Martinez

6 days ago

Response from business
Thank you so much for your 5-star rating, Hector! We are glad to know you found our business deserving. Your support encourages us to strive for excellence. The Big Bob's Team!

Laura Luevano

2 weeks ago

Big bobs flooring outlet has an excellent customer service! They were able to help me find what I was looking for! Eddie Copeland was able to help me he did so good! Thank you so much!!!

Response from business
Thank you for your feedback, Laura! We're thrilled to hear that Eddie was able to assist you in finding what you needed at Big Bob's Flooring Outlet. We always strive to offer the best customer service, and your kind words truly validate our efforts. We look forward to assisting you again! The Big Bob's Team!

Alexus

2 weeks ago

Super nice and helpful guys! Highly recommend!!

Response from business
Thank you for your kind words and high rating, Alexus! It's wonderful to hear that you found our team nice and helpful. We hope to serve you again soon! The Big Bob's Team!

Matt McRae

2 weeks ago

This place is amazing! We need carpet fast for a refi inspection and these guys stepped up! Eddie was very knowledgeable on the best things to do for what we needed done. Brian was awesome as he got us what we needed in a very short amount of time and they got us a deal on the carpet that made it MUCH cheaper than I thought it was going to be. Highly recommend this place not only for the customer service but the pricing. I thought carpet would be expensive but this place makes it affordable! Thanks guys!

Response from business
We're thrilled to hear that you had such a wonderful experience with us, Matt! Both Eddie and Brian will be delighted to know they made such a positive impact on your project. Your satisfaction is our priority. We always aim to provide excellent customer service and reasonable pricing. Thank you for your recommendation! The Big Bob's Team!

Crystal Thomas

2 weeks ago

Response from business
Thank you for your 5-star rating, Crystal! We're glad to see you had a good experience with us. We look forward to serving you again in future. The Big Bob's Team!

David Swinford

2 weeks ago

Jimmy did a great job handling.for what we needed. Great place e and employees. Thanks jimmy.

Response from business
Thank you for the positive review, David! We're thrilled to know Jimmy exceeded your expectations. Your support encourages our staff to keep up the good work. We hope to serve you again in the future. The Big Bob's Team!

lance swinford

2 weeks ago

Eddie was great helpful guy. Will do business again!

Response from business
Thank you for the great review, Lance! We're pleased to hear that Eddie was helpful. We look forward to serving you again in the future. The Big Bob's Team!

PUGH

2 weeks ago

Eddie & Jimmy are phenomenal 🙌 !

Response from business
We're thrilled to hear that you had a great experience with Eddie and Jimmy! They're indeed vital members of our team. Thank you for your lovely feedback, Pugh! The Big Bob's Team!

Kevin Chen

3 weeks ago

Jimmy’s awesome!! Helped me with more than everything I needed. Great service!

Response from business
Thank you for your review, Kevin! We're delighted to hear that Jimmy was helpful and you appreciated our service. We'll be sure to pass on your kind words to him! The Big Bob's Team!

Elie Robinson

3 weeks ago

Great job at Del City - City Hall

Response from business
Thank you for your 5-star rating Elie. We're glad we could provide a good experience at Del City - City Hall. We look forward to serving you in the future! The Big Bob's Team!

Alexis Jackson

3 weeks ago

Thank you Eddie we have been looking for flooring for days and you helped us a lot on choosing the correct flooring for my event hall. You were nice and very informative

Response from business
We're thrilled to hear you had a positive experience with Eddie, Alexis! Thanks for recognizing his contribution, we'll be sure to pass on your message. It’s great that you found the perfect flooring for your event hall. Enjoy your new flooring! The Big Bob's Team!

Keri Chapman

3 weeks ago

Jimmy was outstanding and helped us out tremendously. He was super friendly and knew exactly what we were looking for. Gave us superior customer service!!!! 5stars Thank you Jimmy and Big Bobs Flooring!

Response from business
Thank you for your wonderful feedback, Keri! We're glad to hear that Jimmy was able to assist you effectively and provide a great shopping experience. Your satisfaction is our top priority. We'll make sure to convey your gracious comments to him. The Big Bob's Team!

Karen Meeks

3 weeks ago

Great selections and the best people! Eddie gets it done! He makes you feel comfortable and he is very helpful and patient when you don’t have a clue what you even want! We have used Bib Bob’s several times and will be lifelong customers.

Response from business
Thank you so much for your appreciation, Karen! We're pleased to hear Eddie could assist you comfortably and patiently. It's customers like you that motivate us towards better service. Looking forward to serving you again! The Big Bob's Team!

Keri Ward

3 weeks ago

Eddie Copeland is the bomb. Fair, honest, so pleasant.

Response from business
We are delighted to hear that you had such a positive experience with Eddie, Keri! Thank you for recognizing his exceptional service. Your kind words will definitely be passed on to him. The Big Bob's Team!

Kristen Robitaille

3 weeks ago

Eddie treated me real nice! We are going to get the carpet installed next week; I am very excited and I feel like I got a good deal :)

Response from business
Thank you for your wonderful feedback, Kristen! We're so glad to hear that you had a positive experience with Eddie. We work hard to meet our customers’ expectations, and your satisfaction means the world to us. Enjoy your new carpet! The Big Bob's Team!

Amber Leal

4 weeks ago

Response from business
Thanks for the 5-star rating, Amber! We appreciate your support. The Big Bob's Team!

Candace Gilbert

4 weeks ago

Response from business
Thank you so much for your 5-star rating, Candace! We're committed to providing great customer service and we're delighted that you felt this during your visit. Your support is greatly appreciated! The Big Bob's Team!

Brianne Hinojosa

4 weeks ago

Definitely recommend this place! Very friendly, and helped me out with what I needed!

Response from business
We're thrilled to hear that you had a positive experience with us and found our team to be friendly and helpful. Thank you for the recommendation, your feedback means the world to us! The Big Bob's Team!

Mandisa McCurtis

4 weeks ago

What a great experience my husband and I had today. Eddie was so friendly and knowledgeable. He took the time to answer all of our questions and we walked out extremely happy that we decided to stop in. Our carpet will be installed next week. Thanks Eddie and Jimmy!!

Response from business
Thank you so much for your kind words, Mandisa. We really appreciate you taking the time out to share your experience with us. It makes us happy to hear that Eddie and Jimmy were able to assist you effectively. We look forward to installing your carpet next week! The Big Bob's Team!

Denise Crawford

a month ago

Awesome sales people!!

Response from business
Thank you for your kind words, Denise! We're glad to hear that you had positive experiences with our sales team. We look forward to serving you again in the future! The Big Bob's Team!

Iii

a month ago

I was put with is amazing person Eddie. He makes it feel personal, knowing that he has our best interests in mind. Amazing service. He should get a raise, just saying!

Response from business
Thank you for your generous feedback. It's great to hear that Eddie was able to assist so efficiently and gave you a personal touch. We'll pass on your kind words to him and management. Looking forward to serving you again! The Big Bob's Team!

Kristofer Washburn

a month ago

Jimmy ward was amazing, worked with us every step of the way. When we had questions he answered them and would help us with our best route to do it. Definitely recommend Jimmy ward when looking at flooring from big bobs.

Response from business
Thank you for your review, Kristofer! We're pleased to hear that you had a positive experience with Jimmy. Your recommendation means a lot to us. We'll be sure to pass on your kind words to Jimmy. The Big Bob's Team!

Kennedy Sepulvado

a month ago

Bib Bob's Flooring was helpful in our process of determining the floor needs for a project at my work. Unfortunately, due to the maintenance rules at my organization we had to go with a previously used vendor. I am happy with and appreciative of the help and speedy responses I received from Eddie during this process.

Response from business
Thank you, Kennedy, for taking time out of your busy schedule to share your experience even though you weren't able to use our services due to certain constraints. We're glad Eddie was able to provide helpful and prompt responses. We hope to work with you on any future flooring needs! The Big Bob's Team!

Diana Johnson

a month ago

Great experience, great prices, so easy and so fast! Great job to Eddie for providing a great experience!

Response from business
Thank you for your positive review, Diana! We are glad to hear that you had a great experience with us and Eddie in particular. Thanks for appreciating our efforts. We look forward to serving you again. The Big Bob's Team!

Dickson Booster Club

a month ago

Eddie provided excellent service super helpful. Super happy with our purchase. Highly recommended.

Response from business
We're thrilled to hear that Eddie took good care of you and you're happy with your purchase. Thank you for your high recommendation and your 5-star review, your feedback matters to us. The Big Bob's Team!

Jeremy Clark

a month ago

Eddie is amazing!

Response from business
We're so pleased to hear your positive feedback about our team member Eddie. He's indeed a great asset to our team. Thank you, Jeremy! The Big Bob's Team!

Cooper Baumann

a month ago

Nice guys, good service and good pricing. Would recommend.

Response from business
Thank you, Cooper, for the kind words and recommendation. We appreciate it and are glad you found our service and pricing satisfactory. The Big Bob's Team!

Ryan Mitchell

2 months ago

Response from business
Thank you for the 5-star rating, Ryan! We're thrilled at your level of satisfaction with our services. The Big Bob's Team!

Jim Flowers Sr.

2 months ago

Big bobs flooring, As a general contractor in Oklahoma City, Eddie and Jimmy have been amazing working with my customers and for myself on multiple different projects.I can get in touch with these guys night or day Including days off. The reliability is completely unmathe quantity and quality of the products that they carry. Absolutely superb.. These gentlemen are an extension of myself and my business.I'm completely satisfied how they treat me as a pro in this industry. Always grateful for you guys's help Jim.

Response from business
We're grateful for your glowing review, Jim! It’s fantastic to know that you're so satisfied with the quality of our products and services. Eddie, Jimmy, and the rest of our team are always here to provide superb service. We look forward to continuing our partnership with your business. The Big Bob's Team!

Corianna Naico

2 months ago

Eddie was amazing best prices I have ever seen. 10 out of 10 100% recommend!

Response from business
Thank you for the wonderful review, Corianna! We're glad you had a great experience with Eddie and found our prices to be very competitive. Our goal is to provide great services to valued customers like you. We look forward to servicing you in the future! The Big Bob's Team!

Tiffany Luman

2 months ago

Eddie was so helpful. Would definitely recommend.

Response from business
We appreciate your feedback, Tiffany! We're glad Eddie was able to assist you. Remember, we're just a call away anytime you need help. Thank you for recommending us! The Big Bob's Team!

Alicia Jackson

2 months ago

Best experience ever! I highly recommend Big Bob’s Flooring Outlet! Ask for Eddie!

Response from business
We appreciate your kind feedback, Alicia! We're very glad to hear that Eddie was able to make your experience a memorable one. We look forward to helping you with your future flooring needs. The Big Bob's Team!

Brandy Young

2 months ago

This place is wonderful! Excellent customer service! Customer for life!

Response from business
Thank you for your positive feedback and for choosing us, Brandy! We're thrilled you had a great experience and we appreciate your loyalty. Let us know if there's anything else we can do for you. The Big Bob's Team!

LaStar Flowers

2 months ago

Eddie and his partner provided exceptional customer service, making the customer feel at home. Bob’s employees treated me with kindness and professionalism, promptly addressing any questions, I had. Thank you!

Response from business
We are thrilled to know that Eddie and his partner provided you with an exceptional experience, LaStar! Thank you for acknowledging their efforts. It's always rewarding to hear when our customers feel valued by our team. We look forward to assisting you again in the future. The Big Bob's Team!

Betty Ford

2 months ago

Very helpful and knowledgeable. Wouldn’t hesitate to buy from them!!

Response from business
Thank you for your kind words, Betty! We're glad to hear that you found our staff knowledgeable and helpful. We look forward to serving you again soon. The Big Bob's Team!

Christine Partigianoni

2 months ago

Jimmy helped me with my project. I shopped around and found best deal and flooring option here. The installers did a great job! Very pleased with the result.

Response from business
We're delighted to hear that you had such a great experience with Jimmy and our installers, Christine! We make sure to provide our customers with the best deals and options; your satisfaction is our reward. Thank you for choosing Big Bob's Flooring Outlet! The Big Bob's Team!

ARIE Wylie

2 months ago

Jimmy and Eddie made this the best experience I've ever had purchasing carpet. Best prices, best people, don't go anywhere else!

Response from business
Thank you for your kind words, Arie! We're extremely pleased to hear that Jimmy and Eddie provided you with such a great experience. We'll ensure your praise is passed on to them. We look forward to serving you again! The Big Bob's Team!

Malisa Mat Sani

3 months ago

Loved working with Eddie picking out our new flooring. He was referred by our realtor and she did good! Our den looks so good. Definitely use Big Bobs Flooring whenever you need anything floor related.

Response from business
Thank you for your feedback, Malisa! We're thrilled to hear you had a great experience with Eddie and that your new flooring for your den looks good. We look forward to serving your flooring needs in the future. The Big Bob's Team!

Lauren Burgoyne

3 months ago

Response from business
Thank you for the 5-star rating, Lauren Burgoyne! Your support is greatly appreciated. The Big Bob's Team! The Big Bob's Team!

Joy Nestman

3 months ago

Better quality at a better price, with better service than the big box stores. I highly recommend them.

Response from business
Thank you for the 5-star rating and recommendation, Joy Nestman! We're thrilled to hear that you found better quality, price, and service with us at Big Bob's Flooring Outlet. Your support means a lot to us! The Big Bob's Team!

Brooke Gerber

3 months ago

Response from business
Thank you for the 5-star rating, Brooke Gerber! We appreciate your feedback and are thrilled to hear about your positive experience with us. The Big Bob's Team!

SOL

3 months ago

I’ve been going to this store for years and years now. Very laid back and not pushy at all. Extremely helpful and I always get a fantastic price!!! Both Jimmy and Eddie are GREAT!!! *Big Bob’s & Jenny go together like peas n carrots lol* 😝 😘

Response from business
Thank you for the fantastic review, SOL! We appreciate your continued support and are thrilled to hear about your positive experiences with our team members. Jimmy and Eddie are indeed great! 😊👍 The Big Bob's Team!

Lisa L

4 months ago

Wes, at Big Bob’s, was very helpful, knowledgeable, and friendly. He offered good advice and was attentive without being pushy. I was in and out quickly, which is important with my busy schedule. I bought a very nice carpet at a good price. I will continue to shop here for my flooring needs.

Response from business
Thank you for the wonderful feedback, Lisa L! We're thrilled to hear about your positive experience with Wes at Big Bob's Flooring Outlet. We look forward to helping you with your future flooring needs.

Jonathan Gordon

4 months ago

Great place to do business! Ask for Jimmy, he’ll take care of you.

Response from business
Thank you for the positive feedback, Jonathan Gordon! We're glad to hear you had a great experience with us.

Jennifer M

4 months ago

Great experience carpeting a room. I was able to order and have the carpet installed in less than 24 hours. They went above and beyond to help us complete this job.

Dana Henry

4 months ago

Mary and Eddie were a pleasure to work with. Very knowledgable of their product and great customer service.

Response from business
Dana, thank you so much for the 5 star review. We have dedicated Flooring Specialists with decades of experience at our customer's disposal. Our goal is to help our customers find their dream floors at the most affordable prices in Oklahoma. Mary is our newest associate that is dedicated to helping as well. We are glad you got to experience the Big Bob's Way! We look forward to helping you on your next flooring project. Thank you!

Grant Carter

4 months ago

Eddie and the staff at Big Bobs were great to deal with. Great experience happy to do business with them!

Shad Roper

4 months ago

Big Bobs was a great choice for my new carpet purchase!! Eddie was very knowledgeable in helping me choose my carpet and quickly placing the order. The pricing was very good and Jose did a great job with the installation. I will definitely use Big Bobs for all my future flooring needs.

J P

4 months ago

Eddie was outstanding. We searched all over OKC to find the right floor. He was able to find us the one we wanted. I 100% recommend him.

Kite Flying Robot Nikolas

4 months ago

Had a great experience working with Eddie at Big Bobs, who came highly recommended. Great service and friendly atmosphere!

Kaye Risser

4 months ago

Very very helpful!

Response from business
Hi Kaye. We appreciate you for taking the time to provide a 5 star review. We hope to always provide a 5 star experience for all of our customers. Our staff has decades of experience to help our customers make the best decision possible on their floors. Flooring is expensive and risky and we aim to take the pain away from these experiences. We look forward to assisting you again very soon. Thank you!

Dale Stratton

4 months ago

Cheapest instal in town

Response from business
Dale, thank you for the great feedback. We aim to provide the largest in stock of flooring products including wood, vinyl, laminate and tile at the best prices in Oklahoma. Please come and see us again soon.

Robert Culton Jr.

4 months ago

Our salesperson was Sonya. We love the carpet and the flooring. The gentleman who promptly installed them for us did an excellent job; they worked hard, and we couldn't be happier with their expert craftsmanship. I have been telling friends and family about Big Bob’s. Thank you so much for helping us choose the perfect flooring for us, Robert and Patricia.

Response from business
Robert, we are so happy you had such a great experience with Sonya and Big Bob's Flooring Outlet. We aim to help our customers find their dream floors at unbelievable prices while not sacrificing service. We hope to help you and your friends and family on the next flooring project. Sincerely - The Big Bob's Team!

Aaron Lathrom

4 months ago

Excellent customer service and very professional.

Response from business
Aaron, thank you for the 5 star review. Our team has decades of experience helping customers find their perfect floors at the best prices in Oklahoma. We hope to help you on your next flooring project. Our Best!

Ann Revels

4 months ago

3/4/24 I am editing my review. After my initial review, and conversations with Bob’s staff and flooring installer. The owner of Bob’s reached out to us and reviewed our situation and came out to the house to inspect the floors. A reasonable resolution was reached. We now have the beautiful floor we thought we were getting. We really appreciated the time and concern they had for us and our situation. Bob’s customer service and attention to detail is greatly appreciated. Thank you Brain We were so excited to get our new LVP flooring we have saved and finally able to do it. I am very disappointe with how our floors turned. We came in with a sample of what we wanted how thick and what color. The salesman showed the prefect match for color, the. He went on to tell us how great that flooring is and how his father has similar floor and holds up well. We got our floors installed and when they were done and gave us the left over we realized the floor was half as thick as we wanted. By the next day walking on it you could feel it shift under foot and could hear it making rice crispy sounds. We called Big Bo’s and were told give it a day or two to settle and should be good. Noise continued they sent out the flooring guy who then told us yes this type of floor does this. I feel very taken advantage of had we know it was only half as thick as we wanted and we would make noise when walking on we have gone with someone else. Now we are out our $6100 and looking to replace these floors with what we wanted to begin with so now we being paying double which our savings is gone now so we have to have financing. Would not recommend Big Bobs to anyone needing flooring. We did talk with the flooring installing and he did explain this type of flooring might have some noise and he did apologize to us for the issues we are having. The installer did come out, was not going to do any repairs today stated the manager would probably want to come and see it. My husband agreed and told him the floor might be coming up anyway.

Response from business
Hi Ann. We certainly appreciate the feedback as we can't improve without it. Our aim is to provide a 5 star service with every customer. I spoke with the team and was informed that you and your husband were involved in picking the flooring option that we installed. All floating floors have a risk of some bounciness, unfortunately. With that said, once we heard the news we asked the installer to go and evaluate the floors so that we could address the issue. We were told that the installer came on site to do the evaluation/repairs but was refused the opportunity to do the repair. If this is not the case, please let us know. Either way, we would like the opportunity to correct the issue. Please call your sales rep to schedule an evaluation and repair. We hope to turn you into a satisfied customer. Our Best - Big Bob's Team!

Larry Coley

4 months ago

If you need flooring for your house this is the place to go to. Ask for Jimmy, he was awesome and made the experience nice and easy. Jimmy your the man.

Response from business
Larry, thank you for taking the time to provide a 5 star review. We are very happy that you had a wonderful experience with our team. We look forward to assisting with your next flooring project!

Ken Armstrong

5 months ago

A big thank you to Eddie for making our recent floor purchase pleasurable. Your professionalism & knowledge of products you sell is very rare in today’s businesses. We’re repeat customers & have always been pleased with the quality, pricing & service. Big Bobs Flooring listens & cares about their customers! Sincerely, Ken & Mary Armstrong

Response from business
Ken & Mary, thank you for taking the time to leave a glowing review. Eddie is fantastic to work with indeed. We appreciate you coming back to Big Bob's and we hope to help you again on your next flooring project. Our Big Bob's Best!

Roger Tuter

5 months ago

Eddie, I want to express my gratitude for the professionalism and personal care you consistently provide to your customers. Your dedication is a rare trait among salespeople nowadays. You helped make the renovation project here at Together Church a big success. Greg and I are truly thankful for the opportunity to do business with you. Wishing you a blessed day, and when our flooring needs arise again, you will definitely be our first choice. Sincerely, Roger Tuter

Response from business
We at Big Bob's are grateful for you taking the time to leave a glaring review 5 stars. Our goal is to exceed your expectations.

Malachi Murphy

5 months ago

Love the process with Eddie. Easy process and good pricing!

Destani Keirsey

5 months ago

Yasmin Diaz

6 months ago

Eddie was very knowledgeable and was able to answer all our questions and concerns. Wonderful service!

Patrice Gates

6 months ago

Eddie was wonderful, pleasant and experienced. Thank you for you help. I'm sure we will return.

Tracie McCoy

7 months ago

I was recommended to Big Bobs by our contractor. I am glad I went. They had just the color that I wanted and it was in stock. Eddie was easy to talk to and knowledgeable about the products. Go see Eddie; he will help you out!

Toddy King

7 months ago

The gentleman at the desk facing the front door immediately got up to help me find what I needed for my home. Great place, Great service.

Norman Cooley

7 months ago

Janice Kelton

7 months ago

Did a great job on my kitchen floor! Very nice people - especially Eddie and Christian.

Response from business
Ms. Janice we were honored to have had the opportunity to meet your expectations on your new flooring. We thank you for choosing Big Bob's Flooring and leaving us a 5 star review. Our future customers will view your remarks and decide as you. did. That Big Bob's Flooring is the Home of the Best Good Buys in LVP, ceramic tile, laminate flooring carpet and engineered hardwood.

Ollie Burroughs

7 months ago

Have done business with Big Bob’s in years past, stopped by again and was glad I did. Eddie was the gentleman my wife and I did business with, no high pressure, a true gentleman. Would highly recommend Big Bob’s for your flooring needs.

Response from business
Mr. Burroughs thank your your remarks and the 5 star review. It was our pleasure to have the opportunity to install new flooring in your home. We thank you for choosing Big Bob's Flooring. Our future customers will view your remarks and decide as you. did. That Big Bob's Flooring is the Home of the Best Good Buys in LVP, ceramic tile, laminate flooring carpet and engineered hardwood.

Morgan Pittman

7 months ago

Response from business
Ms. Morgan, it was an honor to have met you and your family here at Bib Bob's Flooring in OKC. Thank you for the 5 star review. Our future customers will view your 5 star review and decide as you. did. That Big Bob's Flooring is the Home of the Best Good Buys in LVP, ceramic tile, laminate flooring carpet, and engineered hardwood.

Elissa Thalman

8 months ago

This is my second time using Big Bob’s Flooring and I still had a great experience. Eddie was amazing hunting down our discontinued flooring and was able to find the match to our flooring! The install for our two rooms went quick and smooth. Thank you Eddie for all the help!

Response from business
Hi Elissa. Thank you for the positive review. We aim to provide a very personal touch that you might not get at the big box places. And of course we like saving you money as well. Our goal is to offer a great service at affordable prices so you will be a happy, long term customer. Come see us again!!

Jackie Gaytan

8 months ago

Great service !

Meegan Holman

8 months ago

Helpful staff. Great prices.

Gale VanCampen

8 months ago

Jimmy is amazing! I would recommend this place to anybody looking for flooring in the metro!

Nae

9 months ago

Big Bob's Is The Way To Go

Billy Abla

10 months ago

We worked with both Cache and Eddie to get our tile purchased and installed. They did a great job with communicating and making sure that we were satisfied with our floors.

Response from business
Mr. Abla we are grateful that you chose Big Bob's for your flooring needs. Thank you for taking the time to recognize two of our employees and leaving us a 5 star review.

Dee Llanusa

10 months ago

They were very helpful and helped me find exactly what I wanted and was the best price out there! We love you new floor!

Mattress super center

10 months ago

Prices and service is why I buy from these guys. I bought from Cache He gave me a great deal. He’s pretty friendly lol

Esmeralda Jaquez

10 months ago

Highly recommended, ask for Eddie!! He will make sure to get everything you need and for a good price.

Response from business
Ms Esmeralda it has been a joy assisting for your large project each month. Thank for taking the time to leave us a 5 star review We make every effort to ensure your expectations are exceeded. Thanks again

K. H.

10 months ago

I believe in giving honor where honor is due...I had an AMAZING experience at Big Bob's Flooring! I found the right look for a better value. Caches' courteous and friendly customer service was outstanding! I also appreciate the way Arnold was so patient when I asked him to make additional measurements for my future needs. You guys have a great team! THANK YOU!!!

Signoret Petty

10 months ago

This is my 2nd time purchasing flooring with Big Bobs and it was just as easy as the first time! Eddie was amazing and helped me through the process! They have a good selection of alll types of flooring at ab affordable price. Will use them again for all of my flooring needs!!

Response from business
Ms. Petty when one of our customers return to our business for more flooring it speaks volumes to us meeting your expectations. Thank you for taking the time to leave us a 5 star review for your laminate flooring project.

Katrecia Hardy

10 months ago

I believe in giving honor where honor is due...I had an AMAZING experience at Big Bob's Flooring! I found the right look for a better value. Caches' courteous and friendly customer service was outstanding! I also appreciate the way Arnold was so patient when I asked him to make additional measurements for my future needs. You guys have a great team! THANK YOU!!!

Response from business
Ms. Hardy it was our great pleasure to participate in your flooring project this month. Cache is doing a remarkable job for us and we are glad you were able to have him as your salesperson. We greatly appreciate you taking the time to leave us a 5 star review

April Stepp

11 months ago

Eddie is the BEST!! He always makes sure our needs are met. Carpet, vinyl, whatever we need. 10 out of 10 stars.

Response from business
Ms. April it continues to be amazing to have you and the Maschino organization as one of our favorite customer. Thanks for choosing us for all your flooring needs. We appreciate you taking the time to leave us a 5 star review

ROGERS MATTRESS OUTLET

11 months ago

Prices and service is why I buy from these guys. I bought from Cache He gave me a great deal. He’s pretty friendly lol

Response from business
Thanks so much for choosing Big Bob's for your flooring project and for taking the time to leave us a 5 star review. We greatly appreciate you.

julia brown

11 months ago

The sales rep I worked with, Eddie, was knowledgeable, courteous and professional, and the carpet was a great price!

Response from business
Ms. Brown our aim is to always meet or exceed your expectations in our service, professionalism and pricing and we thank you for choosing our store for your project. We so appreciate you taking the time to leave us a 5 star review.

Kathy Crosby

11 months ago

Great experience buying carpet at Big Bob's! Cache was my salesman and he was very helpful, totally honest, and extremely knowledgeable of the carpet products! The carpet I wanted was on backorder so I decided to change color, getting one in that was in stock in Dallas. Carpet came in on the day it was supposed to, and was laid next day! All on the schedule Cache quoted! Arnold was my carpet installer and he did a fantastic job!!! I got carpet in my master bedroom and closet. I will definitely be back!!!!! I purchased Dreamweaver carpet and it is beautiful! Thanks so much Cache!!

Response from business
Thank you thank you Ms. Crosby for taking the time from your schedule to leave us a 5 star review. We appreciate you for choosing Big Bob's Flooring for you project

S My Name

11 months ago

I would highly suggest Big Bobs Flooring. Talk to Eddie he's the best! I was in a time crunch and Eddie got me flooring installed the very next day. I chose what was in stock and he was able to have his installers come right away. Excellent prices and a very wide variety of choices. Eddie even called me on his day off to make sure that I happy and to schedule some carpet that did have to be ordered. The quality of work is top notch. I had called several local flooring companies and they were all unable to help me right away, it would have been at least 2-3 weeks before I could get on the schedule. And the other companies all had higher prices! Eddie made me feel very comfortable and was a true joy to work with. I will always tell all my friends about Big Bobs Flooring Outlet, you would be a fool not to check it out.

Response from business
We heard that you relocated to our great city and we are glad to have you here in Oklahoma. Thanks for your awesome remarks and for choosing us for your flooring needs. the time you took to leave us a 5 star review is greatly appreciated.

Dustin Collins

11 months ago

Jay Laxson II

12 months ago

Prices are absolutely fabulous! The ability to take samples home makes for an easier decision. They are fast to help with anything you need!

Syd Petty

12 months ago

Great salespeople, not pushy at all! Easy to work with

Jessica Cox

12 months ago

Eddie is the man. He is so kind, patient with my 5 kids in tow and he had great products with great prices! Amazing customer service, a fun play area for the kids and a sofa for the teens. He had a huge bowl of candy which helped keep the kids busy while I picked out flooring. This will always be my first stop for flooring and tile!

Response from business
Ms. Cox what a joy it was to meet you and your darling family. We at Big Bob's STRIVE to exceed your expectations and so happy your were pleased with our service and products. I know your time is valuable and we so appreciate you taking the time to leave this review

Chinh Truong

12 months ago

The salesman (Mr Cache) was nice, kind, and provided the excellent services. Good prices for tiles and carpets.

Gary Parish

12 months ago

I ordered over 1400 square feet of Mohawk SolidTech Select Explorers Cove Sandy Storm Luxury Vinyl Plank flooring. The service from sales reps Eddie and Cache was excellent. Cache helped my wife and find the perfect color in a product that's 100% waterproof with a wear layer that should last for years. The price quoted was better than expected. Great communication after the sale and our order was available when promised. I would definitely recommend and do business with Big Bob's Flooring Outlet, Eddie and Cache again.

Kimberly Keilty

one year ago

Recently purchased flooring from Big Bobs. Jeremy was our professional. We had all of our product questions answered to our satisfaction. He ordered our flooring, scheduled installation, and made sure the whole process met our needs and was completed in a timely manner. Really excellent service. The installation team was also really professional. We have an older home so the installation was challenging but, the install team was incredible. The finished floor and baseboards look really good!

Meric Mussett

one year ago

Eddie was great to work with, thanks for all of the help!

phyllis hatfield

one year ago

New carpet was installed in our home! The installation crew was efficient and mindful of our home and very nice. Jeremy was great to work with. He answered all my questions and even some I had not of. Thank you for making this process easy!

David Morgan

one year ago

Big Bob’s was fast, easy, and affordable. We went to Lowe’s first and we’re very happy we came here for a second bid. Stop in and see Jeremy, he will take care of you.

Response from business
Mr. Morgan we are so grateful that you chose Big Bob's as the Flooring Store. Our goal is to not be the lowest but to provide you with a great product for your dollar Luxury Vinyl Plank Wood or Carpet. And our sales staff strives at providing a great experience for you our customer. Thanks for the 5 star review and the recommendation of Jeremy a Sales Professional.

William H. Dunlap III

one year ago

2nd time buying from here. Service is great. Shout out to Eddie and Pat😎

Alyess Anderson

one year ago

Big bobs came out and installed the carpet in minutes also jeremy was a big help getting the process and paperwork done

Response from business
Ms. Anderson you are to be thanked so much for choosing Big Bob's Flooring as your Floor Store. You 5 star review aids us with the opportunity to help someone us choose us for the Carpet Luxury Vinyl Plank Engineered Wood or Tile flooring. We so appreciate your business. Thanks The Big Bob's team

Abby Verbryck

one year ago

I'm very happy with my experience at Big Bob's Flooring. Eddie was very helpful in finding the right flooring. Friendly, good people here. 👍

Response from business
Ms. Abby we at Big Bob's were honored with the opportunity to your Flooring Store of choice for your new home project. American Estates is a beautiful choice. We thank you for taking the time to leave us a 5 star review.

Stephanie Smith

one year ago

Great customer service! Eddie was very helpful and able to get us a reasonable price compared to other tile companies.

Response from business
Big Bob's would like to extend our gratitude to you for choosing us to be your flooring store. Ceramic tile Luxury Vinyl Plank and wood options vary in many stores inventory we are glad we had what you needed for your home. Thanks so much for the 5 star review

Shiela Williams

one year ago

Eddie Copeland greeted us from the time we walked in until the end of my purchase. He explained more about flooring than any other place I have been. The flooring was the best price out of everywhere I looked! Great service!

Response from business
Ms. Shiela our goal at Big Bob's is to insure that your experience at our store exceeds your expectations. We are so grateful that you chose us to be your flooring store and leaving us a 5 star review. Tell your friends where they can find the best prices for LUXURY VINYL PLANKS, CARPET & TILE.

Alex Smith

one year ago

Customer service and selection is what this place thrives on. I could not be happier with the selection that we had in the customer service that we received. Pricing is amazing. Scheduling was easy. This place is a no-brainer.

Response from business
Mr. Alex your remarks will impact many of our future customers. We are so grateful for your time leaving us a 5 star review. Big Bob's and team says thanks

Jessica Cockroft

one year ago

We've used Big Bob's twice now. Both were great experiences, but this most recent one was phenomenal. Jeremy was our salesman and Christian was the head of the crew. Both went above and beyond for us, got us into our new home earlier than expected, and did a masterful job with the flooring itself. Can't recommend them enough!

Response from business
Ms. Jessica your selection of our install product Luxury Vinyl Plank and carpet afforded you the unique opportunity to save $$$ Our prices reflect the buying power we have and are honored you gave us another chance to be your flooring store. Big Bob's and our team wants to say thank you for the 5 star review.

Jason James

one year ago

Jeremy did a great job! Good communication.

Response from business
Mr. Jason Big Bob's is grateful that you took time to leave us a Goggle Review a 5 star rating. Thank you sir. We work as a team to hopefully exceed our customers expectations. Thank you again for allowing Big Bob's to be your flooring store

helga boas

one year ago

Great Installation,love the new floor

Response from business
Ms. Helga Big Bob's wants to express our gratitude for the time you took to leave us a 5 star review . Our inventory includes laminate carpet luxury vinyl plank ceramic tile and we are so glad you were able to find what you needed at Big Bob's. Thanks for allowing us to be your flooring store.

Rachel Morris

one year ago

I've used Eddie now on selecting carpet for 2 different homes. I highly recommend. Eddie goes above and beyond to make sure his customers get the help they need.

Response from business
Ms. Morris Big Bob's is grateful that you continue to use our company for your flooring needs. Thanks for taking time to leave us a 5 star review. Our future customers will benefit from your experience and we are so grateful.

Amee Sweeten

one year ago

Went above and beyond to get me what I needed at the price I needed! Jeremy was excellent along with the rest of the team!!!

Response from business
Ms. Amee you traveled several miles to our location and we are thankful that you selected your flooring from our inventory. We wish you much success on your business endeavor. Thanks so much taking the time to leave us a 5 star review, which impacts our business greatly. Our employee Jeremy is one of our superstars. Thanks for mentioning him my name

Edward Epps

one year ago

Had an excellent buying experience. Jeremey was very knowledgeable and helpful with making my selections and his communication regarding billing and installation was outstanding. I definitely recommend Big Bob’s.

Response from business
Mr. Epps our goal is to exceed the expectations of our customers. Our team works very hard to insure your experience is worthy of a review and you were grateful to give us a 5 star. Thank you so much Mr. Epps

Jeffrey Hicks

one year ago

We ordered new carpet and it was installed the very next day. Excellent job and we couldn’t be happier. We will definitely use them again when we have our second floor re-carpeted. Thank you guys!!! Very professional

Response from business
Jeffrey we at Big Bob's are grateful for your time to pause and leave us a 5 star review. Here in Oklahoma City we sell Carpet Luxury Vinyl Plank and Porcelain Tile and it makes us proud we meet the needs of one our customers. Again we thank you sir.

Amy Hall

one year ago

Eddie is the BEST! We purchased premium vinyl flooring over a year ago. It has was the best purchase we have ever made.

Response from business
Thank you for taking the time to share your experience at Big Bob's Flooring. Home of the largest inventory of Carpet Luxury Vinyl Plank, Laminate and Tile in Oklahoma. Your remarks help so many of our customers make the decision you did by choosing the Big Bob's Flooring for your Home Improvement Project.

Marce Folsom

one year ago

Eddie was great to work with. Very helpful and exemplary customer service and support

Response from business
Marce we greatly appreciate your time. Thanks for leaving Big Bob's such nice review.

tanda chailitilerd

one year ago

They are very professional for a reasonable price. Jose was very nice and he did an amazing job with the tile. Mr. Eddie was very kind and helped us with everything.

Response from business
Tanda we are grateful that you selected Big Bob's for your ceramic tile project. Being the only Big Bob's in Oklahoma City gives us an advantage when I customer take the time to leave a glaring concerning our services. Thanks for using our professional installation team. We install all the products we sell Luxury Vinyl Plank, Porcelain and Ceramic Tile Carpet also Engineered Hardwood.

Jamison Rhoads

one year ago

Working with Jeremy and the team at Big Bob's was great.. Great value and speedy professional service. Will recommend and use again

Response from business
We appreciate you choosing Big Bob's Flooring Oklahoma City for your project. W are glad everything worked out. Please tell others where to go for an enjoyable customer experience. You comments will give others confidence in choosing their Laminate Luxury Vinyl or ceramic tile improvement. Thank you for making Big Bob's your Flooring Source

ALEX MOORE

one year ago

Eddie was amazing very helpful. we couldn't believe how affordable they're compared to other places. was able to give us all the information upfront including an estimate of what it would cost before they came and confirmed our measurements. which allowed us to make sure we were sticking to our budget. Everyone there is very helpful and the crews they use are amazing. they were quick and did great work and picked up after them selves. absolutely amazing! ASK FOR EDDIE

Response from business
Mr. Alex Moore thank you sir for your time to leave us such amazing comments concerning your Flooring Project and the process of your ssle. We thank you for choosing Big Bob's for your flooring . Have an great week

Cassondra Hobbs

one year ago

If you are looking to update the flooring in your house Big Bobs should be your first and last stop. Eddie was super helpful in picking out the kind of flooring we wanted. He was very friendly and knowledgeable. He coordinated the installer, Christian, to come out and get some measurements for us right away. Very impressed with the customer service!

Response from business
Cassondra thank you for taking your valuable time to leave us a 5 star review. Our business is greatly impacted when our customers leave a message for others to share in your experience. Again we are honored you selected Big Bobs as your flooring store of choice for your Luxury Vinyl Plank

Jared Goettman

one year ago

Response from business
Mr. Jared we would to thank for your patience as we resolve the tile count. Also your 5 star review is a plus. We are so grateful

Regina Eldridge

one year ago

Great customer service. Staff very friendly.

Response from business
Regina we are so happy you choose Big Bob's as your flooring store for your project. You are the best

Gabriele Wilson

one year ago

Response from business
Thanks so much for taking your valuable to time to leave us a 5 star review. You are valued at Big Bob's and are glad you chose us for your new home improvement

Kaylin Rubio

one year ago

Fast and easy to work with! Thanks to Eddie!

Response from business
We are so grateful for you taking the time to leave us a 5 star review. Our goal is to exceed your expectations in your experience with Big Bob's. Again thanks for making Big Bob's your flooring store of choice

Abby Mclaughlin

one year ago

Eddie is amazing!!

Response from business
Ms. Abby we are grateful for your time to leave us a five star review. This has a great impact on our future LVP Laminate wood, carpet and tile sales. Thanks again for making Big Bob's your choice for flooring.

Donna Downey

one year ago

Great prices and so helpful.

Response from business
Ms. Donna Downey we are so grateful that after meeting with you at the Home Show at the Fairgrounds in January you chose our Flooring store for your project. We STRIVE to insure your experience is worthy of a 5 star review and we say thank you for taking the time to leave us a review

Jada Pierce

one year ago

Have been to Big Bobs several times over the last couple of years and the staff have always been so kind and friendly. I appreciate their help everytime.

Response from business
Ms. Jada Big Bob's appreciates you for choosing us your floor store for your flooring project. Also for taking the time from your busy schedule to give us a 5 star review. Your review enhancing our goal for others to hear and know that Big Bob's is the place in OKC for Luxury Vinyl, Carpet & Tile Thanks from the Big Bob's family

Errol Russell

one year ago

Always a good price and friendly service.

Response from business
Mr. Russell thanks for taking the time from your busy schedule to give us a 5 star review. Your review enhancing our business model for to know that Big Bob's is the place in Oklahoma City for Luxury Vinyl Plank, Carpet, Laminate & Tile Thanks from the Big Bob's family

Dawnn wright

one year ago

They were very helpful, I got some beautiful carpet at a great price!

Response from business
Ms. Dawn Big Bob's is grateful that you chose us to be your Flooring Store for your project and taking the time to Ieave us a review for your carpet purchase

velma harris

one year ago

We save money over the big box store also got it installed with in a day

Response from business
Ms. Harris our goal is to exceed the expectations of our customers and help you save money while doing that. Big Bob's thanks you for taking your precious time and considering us. Happy New Year

Michaela Smith

2 years ago

Response from business
We are grateful for Your time to mention us in this process. Happy New Year

Jeannine

2 years ago

Great experience. Very easy to work with. Had install next day. Highly recommended

Response from business
Ms. Jeannie we are honored you took the time to review our place of business. This means so much that you had a great experience and was kind to share with others. Big Bob's Flooring says a BIG thank you

Twila Rogers

2 years ago

Response from business
Twila Big Bob's Flooring OKC want to express our gratitude for you choosing our store for your laminate. Also for taking time to leave a 5 star review

Renata Wilkerson

2 years ago

Big Bobs is highly recommended thanks to the friendly faces welcoming you. Eddie is always helpful, courteous and a joy to talk with when we shop there. We always tell our friends to shop their flooring at Big Bob’s and see Eddie.

Response from business
Ms. Renate Big Bob's Flooring is pleased with the opportunity you gave us to serve you as our customer. Thank you for taking the time to leave us a 5 star review. This helps us in more ways than you know when someone in Oklahoma City is shopping for luxury vinyl plan floor new carpet wood look tile and much more. Again we appreciate you. Big Bob's Flooring of Oklahoma City

martha holland

2 years ago

Did it all online, exceeded my expectations. Very professional and polite!! Can hardly wait to do another room!!!

Response from business
Ms. Martha Big Bob's Flooring OKC is so appreciative of you taking the time to leave us a 5 star review concerning your experience. Our aim is to exceed the expectations of our customers as they shop for luxury vinyl plank carpet wood or tile. Thank from the Big Bob's crew of OKC

Mchael Krauss

2 years ago

Big Bob's flooring has the best prices and Eddie Copeland was extremely helpful.he provided samples of carpet and flooring so I could get my house just right.

Brad Hedrick

2 years ago

Eddie was great!

Response from business
We at Big Bob's Oklahoma City are grateful that you took time to leave us a 5 star review. You chose the fast selling Luxury Vinyl Plank in our large inventory. We are glad you selected Big Bob's Flooring as your flooring store. Happy New Year

Brenda cole-haller

2 years ago

The gentleman who helped me, Eddie Copeland, was phenomenal! Absolutely NO pressure to buy anything, which means the world to me. And this is why I chose Big Bob's!! Thank you Eddie for your customer service...I will absolutely recommend to everyone!

Response from business
Thank you Brenda for choosing Big Bob's OKC and leaving us a 5 star review. We value your business.

Joseph Norton

2 years ago

Wes at Big Bob's was great.I spent a couple hours going back and forth to our job site testing different carpet and tile against our paint theme (I'm glad they had a big selection) I will definitely be back here on my next flip.Thanks again guys for help.

Response from business
Thank you Joseph for making Big Bob's Flooring your choice. Our inventory and people we believe separates from retailers who sell in stock carpet wood Luxury Vinyl Plank and laminate. Again thank you for taking time to leave us a review.

Candice Finch

2 years ago

I had a great experience working with Eddie on a large multi unit project. He was so patient with my partner and I while we found the best most affordable flooring for our project. 100% recommend Big Bobs for ALL flooring projects big and small!

Ronald Morris

2 years ago

Big Bob's got my carpet completed in amazing time and did a great job all around.

Response from business
We thank you Mr. Morris for taking time to leave us a review This greatly impacts our business for those looking for a good company in OKC for carpet, Luxury Vinyl Plank, ceramic or porcelain tile and laminate

Cherika Bloomee

2 years ago

MY SALESPERSON WAS EDDIE COPELAND AND FROM HIM I EXPERIENCED BEST HOSPITALITY I HAVE EVER SEEN FROM A SALES PERSON. THANK FOR THE EXPERIENCE

juanita gilliam

2 years ago

Our experience was great. The staff is kind and flexible.

Response from business
Thanks Ms. Gilliam for taking the time to leave us a 5 star review. Our goal always is to insure that your experience as our customer meets or exceeds your expectations. Again we thank you for choosing Big Bob's Home of the Best Good Buys

Barb Bloomfield

2 years ago

Eddy at Big Bob's was AMAZING! He takes the time to listen to what the customer wants and gives them all options so they can make an educated decision! We can't wait to get our carpet and for 1/2 of what the big store wanted to charge us!! Thanks Eddy you are the greatest!

Response from business
Thank you Mrs. Bloomfield for taking time to leave us a review. Our aim at Big Bob's is to exceed your expectations to insure your experience is pleasant and worth sharing. The Big Bob's family thanks you

christy pine

2 years ago

Great experience with amazing prices. I love my carpet!!

Response from business
Thank you Christy for sharing your experience for others to know our goal was met in earning a 5 star review. Thanks for choosing Big Bob's for your flooring project.

patsy smith

2 years ago

Response from business
Thank you for responding to our request for a 5 star rating. This truly impacts our business. Thanks for choosing Big Bob's

Shelley Seay

2 years ago

Recommend them to anyone looking for flooring! Eddie Copeland was extremely informative, friendly and a joy to work with! Will definitely be returning again!

Response from business
Big Bob's Flooring wants to thank you for taking the time to leave us a review. Your recommendation to others is so valuable. Thanks again for choosing Big Bob's for your flooring project. We look forward to seeing you again!

jennifer logsdon

2 years ago

Eddie and his crew went the extra mile for us. We had to pick flooring while online. We lived multiple hours away. Eddie helped facilitate that. He walked around with the iPad and showed us flooring. He gave us his in person opinion. We got the perfect flooring that we were looking for. On the day of installation the crew did a fantastic job. Again we were multiple hours away but they took care of everything. When we finally arrived at our new home we saw our flooring that we had never seen in person before. It was perfect. The install was perfect. We are very happy with our experience. You will be too.

Response from business
Big Bob's Flooring wants to thank you for leaving us a detailed account of your experience. This reflects the goal we strive to extend to our customers. Again thanks for choosing Big Bob's Flooring OKC SE-I35

Jeff Barben

2 years ago

Extremely great to work with!

Response from business
Jeff thanks for taking time out of your schedule to leave us a 5 star review. We value your opinion. Happy holidays to you and your family

Lorri Pontious

2 years ago

Great customer service and install was very efficient. Thanks, Eddie! We appreciate your patience with our delayed install.

Response from business
I am so glad that you chose Big Bob's Flooring for your out of state project and we were able to meet your expectations. And we are grateful for the 5 star review. Have wonderful holiday season with your family!

Dalton Buchanan

2 years ago

The entire process from picking out flooring and backsplash to finished product was very easy and surprisingly fast. Eddie was the gentleman who took care of us. Great experience. He had the installer on speed dial. The installer, Christian, did amazing work. We’re definitely happy.

Response from business
Dalton it has been our pleasure to have you as our customer. We are honor that you took time leave comments about our process. Thanks again for making Big Bob's your flooring store choice

Rick Stone

2 years ago

Very friendly and helpful staff.

Response from business
Thanks for choosing Big Bob's

Kylah Fisk

2 years ago

I am editing my original review after my parents had a difficult experience with their purchase. Big Bob’s representative reached out to us immediately and began offering to inspect the floor and offer professional assistance. While the flooring was beautiful, it peeled and cracked shortly after it was installed. After posting this grievance, a representative from the company was kind enough to reach out to me. They sent someone to inspect the flooring even though it was not laid by a Big Bob’s contractor. They were very helpful and professional in their assistance and we are greatly appreciative of the time they took to review what happened and to offer suggestions for a fair resolution.They have expressed regrets for the problems my parents experienced with the floors and the owner even took the time to contact us. Although my family is still trying to navigate exactly how they are going to replace the floor, we are genuinely appreciative of the time, professional assistance and information offered by Big Bobs. Their customer service has been outstanding.

Response from business
Hi Kylah. It sounds like this has been quite the stressful situation. As I put myself in your shoes, I would be very frustrated. We would like to work with you to correct the issue. We definitely stand behind our work. Big Bobs is under new management as of a year ago and we have a mission to help customers get their dream floors at a great price without sacrificing service. We also offer a guarantee on our floors and are happy to honor it. Please send your contact information to info@bigbobsokc.com. Someone will reach out to you to address this issue and your concerns. Thank you for sharing this with us so we have the opportunity to rectify it. Sincerely - The Big Bobs Team. Edit 5/23/22 Hi Kylah. It's been a few days and we have not heard from you or your parents. Please call the store and/or send an email to info@bigbobsokc.com. We tried looking up your order but we will need the name of the person that purchased the floors and a phone number. We would like the opportunity to address the issue. Thank you - The Big Bob's Team. Edit 6/18/22 Kylah, thank you so much for providing this update. Your story has been shared many times throughout our company. We have changed policies and procedures as a result. We do not want any of our customers to experience this type of situation without at least understanding the risks. We are putting it in writing that we guarantee our floors if customers purchase the product and service/installation from the store. We believe in our installers enough to do that. On the off chance something does not go as planned (and it has happened), we will resolve it to the customers satisfaction. Please let us know how we can assist you as you decide what to do next with your current floors. Sincerely - The Big Bob's Team!

Marian Brown

2 years ago

Eddie Copeland, sales rep as you enter Big Bob's is awesome to work with. He assisted me with choosing wood flooring that would work with existing wood floors in my home. He is friendly, personable and very knowledgeable. Prices are very competitive. I would refer Big Bob's to others and use again myself for any flooring needs. I will also ask for Eddie to assist me and you should too!

Response from business
Marian we want to thank you for recognizing our Sales staff Eddie works really hard to insure each customer receives a 5 star experience at Big Bob's and we are grateful you made us your flooring store of choice

O Studios

2 years ago

Response from business
Thanks for the 5 star rating

Paloma Delfierro

2 years ago

Response from business
Thank you Paloma! It was a pleasure working with you!

john ashworth

2 years ago

Very good people and fast service, I highly recommend them.

Response from business
John it was our pleasure to assist you with your project. Thanks for taking your precious time for leaving us a most valuable review

Al Killian

2 years ago

Friendly staff, great selection and good prices. Will definitely be my go to store for flooring needs

Response from business
It was such a pleasure working with you! I look forward to working with you in the future!

Tsai-Chin Harrison

2 years ago

Pleased with the product, great customer service and all involved were very professional and completed the project quickly.

Response from business
We appreciate your business!

Candice McCurdy

2 years ago

Best, easiest experience EVER!!! We purchased wood-look tile for our entire house. Eddie was AMAZING to work with and helped us every step of the way! The tile is beautiful!!!! Thank you to Eddie and Big Bob’s!!!🙌🏼❤️

Response from business
Thank you for choosing Big Bobs! We love that you had a wonderful experience!

Gabrielle Roberts

2 years ago

So glad my realtor referred me to Big Bob’s! Eddie made it SO easy to choose new carpet and installation was amazingly quick. Good selection, professional service, fantastic price. Overall an excellent experience and I will definitely do business there again and refer everyone I know to Eddie!

Response from business
We appreciate your business Gabrielle! Thank you for the review!

Casey Wilkerson

2 years ago

Eddy was very friendly. He made our purchase easy as possiable. Highly recommend.

Response from business
Thanks Mr. Wilkerson for taking time to leave us a 5 star review. Our goal is always exceed our customers expectations The Best to you Big Bob's Team

Gwyn Burrow

2 years ago

We haven't purchased yet, but Eddie was great. A+

Response from business
You are so kind. Please be sure and call us when ready. The Best-The Big Bob's Team

Jenn Howard

2 years ago

Big Bobs got it done quickly, efficiently, and with a great price! Eddie was fantastic and walked me through every step. I could not get to the showroom to see the carpet and he took time to send me photos of different styles and provided upfront pricing. Installation was completed in 1 day with no issues and it went great. They removed my old carpet and hauled if off for me and they even removed the closet doors and put them back on after the carpet was in. Call Eddie next time you need flooring in Oklahoma! He will take care of you.

Response from business
At Big Bob's Flooring we work hard to deliver the experience you received. Thanks for choosing our Flooring Store for your project and for this awesome review. The Best to you-The Big Bob's Team

Dustin Whitehead

2 years ago

Eddie was very helpful and made the process of selecting my flooring very easy and stress free.

Response from business
Dustin thank you for pausing to recognize one of employees. We value your opinion and appreciate greatly you choosing Big Bob's for your Flooring Project The Best- The Big Bob's Team

Benita Love

2 years ago

Response from business
Thank you so much Benita for taking time to leave us a 5 star review. We value your decision to choose us as your Flooring store. Our best - The Big Team

Kelli Reid

2 years ago

Always a great shopping experience at Big Bob's. Eddie and his team are always attentive, friendly and extremely helpful. They exemplify the true meaning of customer service. Would purchase from BB's again.

Response from business
Kelli, thank for your kind remarks. We value your time it takes to leave us a 5 star review. Our goal is to exceed our customers expectations in their shopping experience. Please keep us in mind for your next Flooring Project. Sincerely-The Big Bob's Team

Tressea Fillmore

2 years ago

I have used Big Bob's for my flooring needs for the past 3-4 years. Eddie Copeland is my direct contact. Eddie is awesome! He knows exactly what I need and gives me several options. I have never been unhappy with any service they have provided. Hector Zamora is my installer and he is fabulous as well. Highly recommend Big Bob's!!! T Fillmore Metro First Realty

Response from business
Tressea, that is a fantastic review. We are honored to be your flooring store. We aim to provide that level of service to everyone that walks through our doors. Please come see us again very soon. Sincerely - The Big Bob's Team.

Ronald Hancock

2 years ago

The staff at Big Bob’s Flooring was knowledgeable, friendly and extremely helpful in the selection of the tile and the return of unused products. Eddie was more than helpful in ensuring that my bank account was quickly credited from the return of unused thinset. I will definitely recommend Big Bob’s to anyone needing flooring or flooring products.

Response from business
Thank you Ronald for the 5 star google review. It looks like you got served the Big Bob's Way. We offer the best prices in OKC, Edmond, Mustang, Yukon, Midwest City, Norman, Moore and well beyond on Tile, Laminate, Wood, Carpet and Vinyl. We look forward to serving you again very soon. Sincerely - The Big Bob's Team!

Charles McDade

2 years ago

Great people and value for the dollar.

Response from business
Charles, thank you for the 5 star review. We aim to give every customer a 5 star experience and show great value by providing the best service at the best prices in oklahoma. Come see us again very soon. Our Best - The Big Bob's Team!

Tonya Strickland

2 years ago

Mr Eddie Copeland went above and beyond to help us on a very tight budget, after shopping around for over a week this man took all the stress out of making sure we got a great deal and was more than happy with everything, I will never go anywhere else and I highly recommend everyone just don’t waste your time and go straight to BIG BOBS FLOORING and ask for Mr Copeland you will not be disappointed!!!

Response from business
What a great review Tonya. You experienced the Big Bobs difference. We want to make it easy, give you great deals and deliver on what we say we will deliver. Please come see us again very soon. Sincerely - The Big Bobs Team.

Mary K

2 years ago

This place has so many options and different price points for any budget. I called around to a few flooring places and this place had the least expensive options for what I wanted and best customer service. When I went in, Eddie was super helpful, kind and entertaining. He helped me get something perfect for my flooring needs. Highly recommend this place!

Response from business
Mary, thank you for the great review! Our goal is to provide the most in stock options at the best prices in Oklahoma. We stand behind our products and installations to give you a hassle free service and to ensure you get what you had envisioned. Come see us again very soon! Sincerely, the Big Bob's Team!

Chris Shipman

2 years ago

They have a big selection of carpet in stock with the installation scheduled a couple days later. Eddy was very helpful. He stayed late to make sure we were taken care of.

Response from business
Chris, thank you for the wonderful review. Our goal is to have the largest selection of in stock carpet, tile, vinyl, laminate, and wood for our customers to choose from. We purchase these items by the truckloads to pass the savings on to our customers. We also work very hard to provide installation services within a couple of days as you described. We hope to be able to serve you again very soon. Sincerely - The Big Bobs Team!

Forever Lovelost

2 years ago

I absolutely love the service you guys provide. This is the second time working with you guys, and was equally amazing!!!!! Big BoBs flooring makes you feel like family and prices/ quality is excellent!!!!! I look forward to working with you guys with future projects. I highly recommend

Response from business
Thank you Sonia for the great review. It was great working with you. Our customers are our family. Come see us anytime. Good luck on the home sale and the next purchase. And as always, if you need more floors, come see us. We will treat you like family. Sincerely, the Big Bobs Team!

Money Milk

2 years ago

Response from business
Thank you Money Milk for the 5 star reviews. We appreciate your business and the opportunity to help you find your dream floors. Come see us again very soon. Sincerely - The Big Bob's Team.

Shawn Nimmo

2 years ago

Eddie is the man!!! Best price in town and great installers.

Response from business
Shawn, thank you for a great review! We love helping our customers realize their dream floors at the best prices in Oklahoma. Come see us again very soon. Sincerely - The Big Bob's Team

april de la rosa

2 years ago

Always friendly and helpful. Great place to shop for flooring.

Response from business
April, thank you so much for the 5 star review! We have very friendly professionals that love helping home owners realize their dream floors at the best prices in Oklahoma. Come see us again very soon! Sincerely, The Big Bob's Team

larry medice

2 years ago

Ask for Eddie he will make sure all your needs are taken care of for your project.

Response from business
Larry, we very much appreciate the review and am glad we could help you with your flooring needs. Come see us again very soon. Sincerely, The Big Bob's Team

lori ethridge

2 years ago

I love my new tile and it was a pleasure to work with Eddie Copeland. He was helpful in making suggestions for tile and very easy to work with when I had excess material that needed to be returned. I will definitely recommend Big Bobs Flooring and Eddie to my friends.

Response from business
Lori, thank you very much for the 5 star review. Eddie is great to work with for sure. We love helping our customers find their dream floors and making them a reality. Please come see us again very soon. Sincerely, The Big Bob's Team

Linda Mize

2 years ago

So happy with the flooring I picked and for our salesman Eddie. He was wonderful to work with, knowledgeable and very funny. Can't wait for my son to install my new engineered vinyl plank floor! Thanks so much for making everything move quickly and easy. Edited: my husband had an injury and couldn't install the flooring. Called Eddie and in a single day he gave us a quote and had it installed on the same day! Bam, done! Thanks again for the outstanding service. Pictures attached.

Response from business
Linda, thank you for the review. Eddie and the Big Bobs team are here to help our customers realize their dream floors for their homes. Please come see us again for your next flooring project. Let us know if you need any help with the install. I’m sure your son will do great!

Andrea Minyard

2 years ago

Eddie was very responsive, helpful, and kind. He referred us to floor installers that did an excellent job as well. Very happy!

Response from business
Andrea, thank you for the kind review. Eddie and the team work very hard to help customers realize their dream floors with a vast array of in-stock flooring options and to have it installed by professionals very quickly. Please come see us again. Sincerely, The Big Bob's Team.

Tiffany Kimbrough

2 years ago

As a property manager, they always help me get flooring installed quickly and inexpensively between tenants. Eddie is alway super helpful, patient, and kind. I've been buying flooring from him for years now, and will continue doing so without hesitation.

Response from business
Tiffany, you’re review is greatly appreciated. We work to help real estate investors keep their costs low and to help them quickly turn their renters by providing a great selection of cost effective flooring options in stock that we can install within a few days. We value your continued business. Come see us again soon. Sincerely - The Big Bobs Team!

Shelly Ward

2 years ago

We remodeled our home and bought all of our flooring from Big Bob's Flooring in 2017. Our salesman Eddie was attentive, fast, honest and very friendly. We installed our engineered vinyl plank floors ourselves and we still love them 5 years later. (Photo attached is from today). We recently bought flooring for my mother-in-law and again we went straight to Eddie. Same great service and attention! Thanks again Eddie, appreciate you.

Response from business
Shelly, thank you so much for the review and the kind words. We love customers that keep coming back! Your floors look great! We look forward to helping you with your next project. Sincerely - The Big Bobs Team!

Katie Riley

2 years ago

I was so impressed with the customer service that Wes provided for me. I purchased 5,000 sq ft of turf from Big Bob's. Wes helped me with every small detail from recommendations on self-installation, transitions, and glue. I would definitely recommend them! 3/2021 I purchased another big order of turf and Eddie helped me this time. So helpful and easy to contact! 7/2022

Response from business
We love our returning customers! Our goal is to provide the best experience possible when selecting and installing floors so that customers will always come back. Thank you for the second 5 star review. We look forward to assisting you in the future as well. Sincerely - The Big Bobs Team!

Ferlando Hill

2 years ago

Eddie was very helpful and worked with me choosing what was the best thing for what I was doing

Response from business
Thank you Ferlando for the 5 star review. We want every customer to experience the service, the expertise and support that you did when choosing their floors. It's a big decision as you have to go home and look at them everyday. We want them to put a smile on your face and to think of Big Bob's each time. Come see us again very soon. Sincerely - The Big Bob's Team!

Brenda McDonald

2 years ago

I love the way they handle their customers with respect and care. They were very professional.

Response from business
Brenda, thank you for the review. Our mission is to help all of our customers find their dream floors at an affordable price with the best customer experience in Oklahoma. Come see us again very soon. Sincerely - The Big Bobs Team!

cyndi naone

2 years ago

Wonderful!!! From the showroom to the installation 5 stars all around.

Response from business
Thank you Cyndi for the great review! We hope to see you back real soon. Sincerely-The Big Bobs Team!

John Pagonis

2 years ago

Great service . Eddie went above and beyond what I expected . Highly recommend big bobs !!

Response from business
John, thank you so much for the great review and for allowing us to serve you and to help you find your dream floors! Come see us again very soon. Sincerely - The Big Bobs Team!

Sally Lopez

2 years ago

Great work and great customer service. Eddie is the best and really made things happen for us. Thank u so much Eddie for help and your service.

Response from business
We love the review Sally. We aim to make every customer experience a 5 star experience. We know we have to earn it and seek to earn it every day. We would love for you to share some pics if you have the time to upload them. Come see us again soon! Sincerely - The Big Bob's Team!

Stacy Williams

2 years ago

Eddie is the best! He is so helpful and provided great communication from start to finish.

Response from business
Hi Stacy. Thank you for the 5 star review. Communication is so key and Eddie does a great job of it. We are thrilled you received the 5 star experience at Big Bobs and that you got your dream floors from us as well. Come again soon. Sincerely, the Big Bobs Team!

Sharon Blocker

2 years ago

Response from business
Hi Sharon. Thank you so much for the 5 star review. We want every customer to have a 5 star experience at Big Bobs. We hope to serve you again very soon. The Big Bobs Team!!

Yvonne Little

2 years ago

Response from business
Hi Yvonne. Thank you for the review. We always aim to provide a 5 star experience with our customers. I'm saddened that we could not earn 5 stars for you this go round. Please reach out to the owner and let him know how we can improve our service and how we can earn that 5th star the next time you are in the market to purchase flooring again. Sincerely, The Big Bob's Team

lisa moore

2 years ago

Shout out to Callie Mahoney for giving us a great deal on some beautiful new Tile, great service, highly recommended.

Response from business
Lisa, thank you for the great review. Our mission is to help customers make their dream floors a reality and at the best prices in Oklahoma. Please let us serve you again very soon. Sincerly, The Big Bob's Team

kevin ellis

2 years ago

Super prices on quality products and service that is second to none.... If you’re shopping around look no further, Big Bob will take care of all your flooring needs... Did I mention it was right off the highway, EZ in EZ out..

Response from business
Awesome Kevin! Thank you for the great review. You got the Big Bobs Treatment - Lots of in stock options, fast and friendly, excellent service from A to Install. Come see us again soon. Sincerely - The Big Bobs team.

Melinda Turner

2 years ago

Callie Mahoney was very helpful. She knows how to help you find just what you need. I will be back in the future. Great company to do business with.

Response from business
Melinda, thank you for the 5 star review. We always aim to provide the biggest selection at the best price while not sacrificing service. We look forward to serving you again in the future - Sincerely, the Big Bobs Team!

Melinda W

2 years ago

I love my flooring I received. I am so thankful I got the chance to work with Eddy. His experience is the reason I got the perfect flooring with the perfect colors for my house. And with all of that working with Eddy you get respect, excellent customer service & you get to work with that really cares about you and your business. Thank you Eddy!!

Response from business
Melinda, your kind words are very heart warming. Thank you for taking the time to share them. We are very excited to see our customers get the floor of their dreams and to do it with great service. That’s what we aim for every day. Come see us again very soon - The Big Bobs Team!!

T McMinn

2 years ago

I had a plumbing leak that caused tiles and carpet to need to be replaced in my home. However, I was in a time crunch because of family coming in from arriving out of town in less than a week for a major life event. I called Big Bob’s Flooring OKC and Callie was beyond amazing in helping me to match tile and carpet. Time was of the essence for me and every time I called Callie answered. She was gracious and was generous in using her expertise and knowledge in the business to help me. Callie worked after hours, and before hours to make sure that there was timely pick up and delivery of materials to ensure the work was done before the arrival of my guests. She went above and beyond in coordinating efforts with me and Juan from MJC Flooring Solution, who did the replacement work. The prices were reasonable, Callie’s customer service was outstanding, and the completed work was excellent. I will use Big Bob’s Flooring OKC for all of my flooring needs and would recommend them without hesitation to anyone in need of flooring products and services with great customer service.

Response from business
Hi Mr. T. Thank you for the wonderful and extensive review. Callie and team are fantastic at helping customers get the flooring they need at the right price and installed faster than anyone in the surrounding area. We also do this without sacrificing quality. These are our goals and I believe what makes us different than any other flooring provider in Oklahoma. We hope to help you again on a future project. Thanks again from The Big Bobs Team!

David Earl Minson

2 years ago

Sales staff was friendly, knowledgeable and very helpful. They had a great variety from which to choose.

Response from business
David, thank you for the review and kind words. We work hard to have the largest in stock selection of products so you can find exactly what you want without having to wait weeks and weeks to get your dream floors. Our staff has decades of experience to help you avoid the risk of a terrible outcome as well. We hope to serve you again with your next flooring project very soon. The Big Bobs Team!

Bobby Smith

2 years ago

Eddie was great to work with. He made our shopping experience smooth and simple. The installer, Hector, was also great to work with and did an amazing job installing both the vinyl floors and carpet throughout our house. Thanks-The Smiths

Response from business
Thank you for the great review Bobby. We appreciate your business and your kind words. Our mission is to help home owners find their dream floors at the best price in town while also receiving impeccable service. We hope to see you again very soon. Sincerely - Big Bobs Team!

Patti Daughtry

2 years ago

Eddie has great knowledge in flooring and tile and was wonderful in helping me with my tile needs for my kitchen and bathroom! I needed to replace the tile in my main bathroom and had a backsplash completion that needed to be done in my kitchen after a small renovation. The tile selection is pretty extension and what I chose is beautiful! Also, I really want to commend the tile installers! Jose’s team (Pablos and his helpers) were perfectionists in preparing and laying the tile. They did not rush to get the job done and did a professional, beautiful job on the tile in my kitchen and bathroom.

Response from business
Patti, what a great and thorough review. We know it takes time for you to leave these so we very much appreciate it. We also know there are many flooring stores in OKC that you could have chosen so, we are grateful that you chose to work with ours. Our team is here to make sure you and all home owners in the okc and surrounding areas get their dream floors at the best price in town without sacrificing quality. Enjoy your beautiful floors and come see us again soon. Sincerely - The Big Bobs Team!

Bathsheba Cantrell

2 years ago

Eddie was a huge help! I was kind of overwhelmed by all the decisions that had to be made, but he was very patient and stuck with me until I was perfectly satisfied with my choices. Then, he stayed late to get it all ordered so I wouldn’t have to come back and start over if what I picked wasn’t available. We made a great team because everything turned out beautiful!

Response from business
Hi Bathsheba. Thank you for the great review and for choosing Big Bob's to help you with your flooring/shower project. We aim to provide an excellent service and Eddie and the team are the best in the business. We hope to serve you again in the future. Sincerely, the Big Bob's Team!

Sydney Velia

2 years ago

Was looking to redo my kitchen floors and reached out to Callie at Big Bobs. She was so helpful and knowledgeable! The floors turned out beautiful! Couldn’t be happier!

Response from business
Sydney, thank you for giving us an opportunity to serve you. We love helping people find the perfect floors for their homes. We look forward to helping you with the rest of your floors when the time comes. Sincerely.

Nikki Sipe

2 years ago

I highly recommend Mr. Eddie at Big Bob's Flooring. I have just completed my second job with him and he is an absolute delight to work with. He is prompt, courteous, and treats you like family. I'll be going back for the next project! Thanks, Mr. Eddie!

Response from business
Hi Nikki. Thank you for the great review! Eddie is great and exemplifies our mission, which is to help our clients find the perfect floors at a very affordable price. We pride ourselves on our service as well. We guarantee it! We look forward to helping you with your third project and many more. Our best!!

Jessica Beauregard

2 years ago

The perfect one stop shop for home upgrades! I purchased Big Bobs Flooring 10 years ago and it looked so amazing and held up to wear and tear like a gladiator, I bought them again for the whole house!! Shopping online is easy due to the logical organization and “view in your room” tool. I then went in person to get help making smart decisions and was greeted by Callie and Wes- two sharp and helpful smiling people! If you are looking for fresh flooring for your kiddos to play on or a sharp look for a more modern feel that will stand the test of time, look no further!! Bring all your questions to them and they will set you straight!:) I love their product and the helpfulness of the staff- something many sometimes just don’t have.

Response from business
Hi Jessica. Your feedback is more valuable than you probably know. We work to make every aspect of our store to be as customer friendly and easy as possible. Wes and Callie are great! I’m glad you got to work with them. Our mission is to help clients just like you realize their dream floors at an affordable price and with great service. We look forward to serving you again soon. Be sure to post some pics of your beautiful new floors. We’d love to see them. :)

Merindy Yeary

2 years ago

I have been going here for 10 plus years. I absolutely love it. Great prices and very helpful employees. I will not go anywhere else because they are amazing. Eddie I appreciate all your time and effort you put in. especially when I change my mind ten times a day.

Response from business
Merindy, we love taking care of customers just like you. Deciding on floors is a big decision and we appreciate the opportunity to help you make yours. We look forward to serving you on your next project. Our best!!

Jacob DeHaai

2 years ago

Working with Callie was very easy and enjoyable. She got my family a great price on carpet for my whole house, and got the installers there exactly according to my schedule requirements. I'll be coming back here again for carpet in the future in my new house as well!

Response from business
Awesome Jacob! Sounds like you experienced the Big Bob's difference. Unlike the big box stores that rarely have highly experienced people available to listen and to help you find exactly what you want, we have a team with decades of experience waiting to serve your flooring needs. Thank you for your business and your time. We look forward to serving you again soon.

Mandee JP

2 years ago

Big Bob's is the only place in town really willing to help me out. They definitely have the best prices. Eddie is the man! He was so easy to work with and he helped me so much. He gave me a lot of good tips and information. He made it all happen. Thank you Big Bob's!!!!

Response from business
Hi Mandee. Thank you for the kind review. We love helping customers find the perfect floors for their home. We have the largest in stock selection of floors in OKC so you can find the best fit and have them installed within a few days - not weeks! We look forward to serving you again soon.

Beckye “LRC” Crandall

2 years ago

Too bad there are only 5 stars to select!! Met Callie & Eddie at Home & Garden Show. Saw Callie’s big smile across the aisle & was drawn right to Big Bobs! Also, was looking for vinyl flooring! I was delighted when she told me the old tile did not have to be removed in order to install new vinyl on top!! Exactly what I was hoping for. So, the hard part began. Decision making, which I am pitiful at! But Callie came to my house, took pictures, measured & made suggestions. Next day we went to store to see what was available. Easy, right??? BBs May not have everything in stock, but has access to anything I wanted. I took home samples at least 3 times. Several at a time. Callie even ordered special ones for me. Finally, we found the ONE & that is what they are finishing right now!! Callie, Eddie & Wes were all friendly & helpful. Casual, not “sales” people. Helping people. Patient with me & other customers I observed coming in. Never needed to shop at other store because I was sold on the people, so I assume the price was good. I can say the the installers, Jose & crew have done a very good job. Neat & cleaning up constantly. Nice young men. If I had another project, I would go straight back to these folks at Big Bob’s

Response from business
What a fantastic and thorough review, LRC. Thank you for that. We have a great team at Big Bob's; they go the extra mile for our customers. You have enabled us to accomplish our mission - "Help customers realize their dream floors with great service and at an affordable price." That's how we are different than the big box stores. You will always find a smiling face at Big Bob's ready to help you with your flooring journey. We look forward to serving you again soon.

Dana Haley

2 years ago

Response from business
Greetings Dana. We appreciate you taking the time to provide a review. We hope you love your new floors and that we can serve you again very soon.

George Padilla

2 years ago

Callie Mahoney was very professional and I will let all my people know too stop by and see her

Response from business
Thank you George. We aim to provide the best service in oklahoma and will always beat the big box store prices. If you want true flooring professionals to consult with you to ensure you get exactly what you want then come visit us at Big Bobs. We look forward to serving you again soon.

Hillari Snider

2 years ago

Great experience working with Big Bob's flooring. Lot of options, affordable prices and top notch customer service. Shout out to Callie for being so helpful and easy to work with.

Response from business
Hi Hillari. Thank you for the kind words. It was a pleasure meeting you in the store and learning about your project. We aim to provide a personal experience to everyone that visits the store. We will ensure you have a successful project and beautiful floors!

Denise Cruz

2 years ago

Eddie is the best salesman ever! He helped me get a great price with great carpet. He was amazing with my daughter! Best experience ever! I will definitely b back I highly recommend him! And big bobs!

Response from business
Denise, you are very kind to take the time to leave a great review. Our staff at Big Bobs is here to provide an experience that the big box companies struggle to deliver. We want you to be thrilled with your new floors. We hope to serve you again very soon. Our best!!

Mel

2 years ago

I am a customer who HIGHLY values customer service. I made plans to refloor my entire house. This company was recommended to me. The entire staff was friendly and very knowledgeable. Eddie was my rep. He was very patient and took time to thoroughly explain the in and outs about particular flooring. I made several trips back to the store during the decision making process and was greeted like it was my first time each time I came in. I purchased my material with ease. During my floor installation the installer mismeasured and I was short on tile and since my tile was a special order they would've had to order it. In normal circumstances it would have taken over a week to be delivered which would of set the completion of my flooring off which meant more time off work. I asked Eddie if he could help in any way. He searched around and pulled together what I needed to complete my install. Very happy customer to say the least.

Response from business
Mel, thank you for the great review. We aim to stand by our work even if there are bumps along the way. We have an experienced team waiting to help everyone in the area with their flooring project. We look forward to serving you again soon.

robert mulac

3 years ago

Fair prices with huge selection. Great business and friendly, professional staff. CALLIE was attentive to my project and patiently worked with me, trying to match existing engineered hardwood with multiple wood samples. We eventually arrived at a solution and CALLIE estimated the materials and labor to perfection. Deal with confidence! Robert Mulac, Yukon, OK

Response from business
Robert, thank you for the great review. We buy by the truckload to give you the selection you need at the best prices in the area. Please come see us again soon. Sincerely - The Big Bob's Team!

Troy Berry

3 years ago

I searched all over for some affordable and durable flooring for a remodel. Callie Mahoney at Big Bob's was great! Very helpful, very knowledgeable, no pressure, and gave me several options within my budget and criteria. Make Bob's and Callie your first stop!

Response from business
Troy, thank you for taking the time to leave a very kind review. We love helping customers find their dream floors at an affordable price and with fantastic service. We aim to have the largest in stock selection of flooring to give you many options to choose from and can install within a week or even less. We look forward to helping you with your next flooring project in the future. Thanks again - The Big Bob's Team!

John Espinosa

3 years ago

Huge shoutout to Callie! She helped my mom pick out the perfect flooring combination. She was patient and very responsive even with the last minute change. Go see he if you are in the market for any flooring!

Response from business
Hi John. Thank you for the kind words and for the business. We aspire to provide a truly personal service at Big Bobs to ensure you get exactly what you want. Callie is great at helping customers do just that. Come see us again soon!

Tanner Laws

3 years ago

Huge shout out to Callie Mahoney at Big Bob's Floooring for giving the best prices and best service in the metro! We went with the Impact Plus Weathered vinyl, and Multi Grey carpet. I've attached before & after pics inside the rental property I'm renovating. Great customer service and product!!

Response from business
Tanner, thank you for the shout out! Callie takes great care of her customers. She is great with design and selections and will save you money from the big box pushers as well. Come see us again soon!

William Cordray

3 years ago

Exceptionally nice people and a very good selection of floor coverings. I was in/out in a jiffy and saved several hundred dollars over the competition. Highly recommend.

Response from business
William, we really appreciate the review. We hope that all of our customers will have the same experience you had today. We look forward to serving you again in the future.

Camilla Reeves

3 years ago

Response from business
Hi Camilla. Thank you for the review. Please come in again and let us earn that one extra star. We aim to ensure our customers 100% satisfied with our work. I'm confident we will be able to meet your expectations. Sincerely - The Big Bob's Team!

Jessica Randolph

3 years ago

In and out within 30 minutes. Picked up the carpet and hauled it home; no waiting 6-8 weeks for a large box store to get the carpet delivered. Exceptional service by Mr. Copeland. Could not have asked for a better experience!

Response from business
Thank you for the great review Jessica. This is the exact experience we are striving to offer - fast, inexpensive and great service. We hope to see you again soon.

Michelle Dao

3 years ago

Mr. Eddie took great care of us. I've been wanting new carpet for awhile now and with the deal he gave me, I was able to pay for my carpet, pad and install on the spot! Highly recommend using them for all your flooring needs!

Response from business
Thank you so much for your kind words, Michelle. We really appreciate you taking the time out to share your experience with us. Cheers, Big Bob's Flooring Outlet

Kendall West

3 years ago

Eddie is the man! He took us through the tile, gave us his honest opinion, made us aware of any challenges the tile we chose will give us. Advised us on what type of grout to use and helped with design and tracking down material. He made our experience seamless, simple, and timely. He's all around great with his expertise, patience and communication skills. Will go here again!

Response from business
Kendall, your review is greatly appreciated. I'm so glad you had a great experience with Eddie and Big Bob's. We aim to make every customer experience just like the one you had. Please come see us again soon. Thank you for the business.

Odalis Chaj

3 years ago

Response from business
Thank you for the 5 star review Odalis! We are thrilled that you got to experience the Big Bob's difference. Come see us again soon!

Terry Suellentrop

3 years ago

Just dropped in to Big Bobs as it was next door to the granite place where we purchased our granite. Eddie helped us find exactly what we were looking for so we bought it. Since we were in construction / renovation process, it took a while to get ready for the carpet. Eddie was great to work with. He is the best. He just got us a new installer when our original installer got delayed / busy after we put him off. We won't be going anywhere else. Good quality, pricing and great service. Very responsive! Is there 6 stars?

Response from business
Terry, that is so kind of you and we really appreciate your feedback. We work extremely hard to provide a 5 star experience for everyone and I'm glad you took the time to pop in and see what it's all about at Big Bob's. Great service from a highly experienced and personal team ensures you have the best experience possible. Thanks again!

Tammy Carter

3 years ago

Very nice and helpful Eddie didn’t try to sale me something I didn’t want he made sure to answer all my questions etc very good service

Response from business
Thank you Tammy!! We appreciate your business and your review. You just experienced the Big Bobs difference! We invite everyone to come see why so many customers are giving us 5 star reviews. Come see us again soon!

Michaela Curl

3 years ago

Eddie helped me out so much! I was so stressed to come pick out some new tile and carpet! He made the process so easy for me! I appreciate him so much!

Response from business
Michaela, we like to offer a hassle free experience. Eddie has over 30 years of flooring industry knowledge and is great at helping customers find exactly what they are looking for at the best possible price. Come see us again soon. Thank you for your business!

Charolette Adams

3 years ago

Response from business
Thank you Charlotte. We appreciate the review and the business. We look forward to serving you again in the future.

Eli Sanchez

3 years ago

This is my second experience with Big Bobs, love the customer service give from Mr. Eddie. I recommend Big Bobs.

Response from business
Thank you Eli! We appreciate the review and the business. Come see us again soon!

Hillary Henley

3 years ago

Love all of our flooring we got from Big Bobs! Gorgeous and affordable. And Eddie is always such a great help! Bought our bathroom shower tile there too, but it’s just not done yet! I send all my friends and family here!

Response from business
Thank you Hillary for the kind words and for the referrals. We aim to delight our customers and it sounds like we hit the mark. We’d love everyone to have the Big Bob’s Experience!!

Martin Ramirez

3 years ago

We use Big Bobs for all our flooring needs on our rehabs projects. If you go there, talk to Eddie. He'll get you the materials you need at a great price.

Response from business
Thanks Martin. We work with a lot of real estate professionals. We want to help real estate investors protect their investments. We look forward to earning your business in the future. Best wishes.

Beman

3 years ago

I had a great experience at Bob's Flooring dealing with Eddie as my sales rep. I found some Bella Cera wood online that they did not have in the store and he was able to get it for me in a couple days. Pricing was great and comparable to online and other OKC flooring stores. Eddie was also responsive throughout the ordering process and made sure the installers measurements were inline with the amount of wood that I estimated we needed. He also followed up via text and calls to make sure everything was being taken care of throughout the process. I'll be back to order more products!

Response from business
Beman, you just experienced the Big Bobs difference. Thank you for sharing that with the world of google reviewers. I hope they too will get an opportunity to take advantage of our great prices and great service! Thank you for your business sir!

joshua jones

3 years ago

Big Bob’s has taken care of me consistently. Eddie Copeland in particular has provided excellent customer service, quality products and competitive pricing. I highly recommend their services.

Response from business
Joshua, we appreciate your business and the great feedback. This is exactly the kind of service we are trying to provide at Big Bobs. Please share your experience with all of your friends and family so they too can experience the Big Bobs difference!

Jason Moore

3 years ago

I have bought materials from Eddie for years now. He’s always friendly and ready to help with anything. You can’t beat their prices either!

Response from business
Jason, your feedback is greatly appreciated! Our goal is to provide a great value to our customers by providing a fantastic service at prices no one can beat. Thank you for the long term business and partnership!!

Stephanie Hansen

3 years ago

Wes is absolutely fantastic!!

Response from business
Thanks Stephanie! We appreciate your business and review. Come see us again.

richie stoll

3 years ago

Gave us a great deal. Eddie Copeland was great to work with.

Response from business
Thank you for the great review, Richie. Eddie is great at listening to the customer's needs and providing the right flooring at the best possible price. Come see us again soon!

Negusse Negash

3 years ago

Response from business
Negusse, thank you very much for the 5 star review. I hope we can earn your business again in the near future. Sincerely - The Big Bob's Team!

Mike Sandersfeld

3 years ago

Eddie was our salesman and he was pleasant, knowledgeable, and just a very good man to work with. I highly recommend this store and Eddie. We need more Eddies in this world! Michael Sandersfeld

Response from business
Michael, thank you so much for the feedback. I'm glad Eddie was able to help you find the flooring solution to meet your needs. He is a key reason why so many people come back to do business with us at Big Bob's. I'd live to invite everyone to come in and see why everyone loves working with Big Bob's Eddie!

Lin-D

3 years ago

This place is awesome!! The product is great, but it is the customer service provided by Mr. Eddie Copeland that helped a bad situation turn around. I unfortunately became familiar with a slab leak and my carpet was toast. My husband and I wanted laminate flooring until Mr. Copeland introduced us to luxury vinyl planking. This stuff is durable, beautiful, and truly waterproof (unlike laminate).The pricing is on point, plus if you are a veteran or active military there is a generous discount. Installation was a breeze too and super fast!!

Response from business
Lindy, thank you for the kind words and for the business. Big Bob's would not be successful without our outstanding employees and Eddie is a great example of that. He truly wants you to have the best experience possible with your flooring decision. We rely heavily on repeat customers and referrals so it is imperative for us to make sure our customers are happy and for them to know that they got a great product at a great price with impeccable service delivery. We hope you will visit us again soon!

Larry Deere

3 years ago

Found what we needed a lot less than a big box store. Surprised, even more, after the man who was going to install the carpet and flooring came out to inspect and measure measure, the price was even less than what was quoted at the store. Plus, we didn't get have to wait for an appointment to get the house measured and inspected. The salesman was knowledgeable, helpful and friendly. He stayed passed closing time explaining and finishing our order. Have used Big Bob's before, this is the second time for the same house and if your re-carpeting your house, check them out after you get another estimate, you might get a surprise as we did.

Response from business
Larry, we absolutely appreciate your business and positive review. We strive to beat big box pricing, to keep it in stock, to offer better service and to keep it local. We hope you will visit again soon!

Brett Deemer

3 years ago

Eddie Copeland came thru when others couldn't. They had quality carpet in stock, had a quote put together in 24 hours, and we had new carpet throughout within 3 business days from start to finish. Installers were courteous and diligent. The entire process was great! Thanks again to Eddie and Big Bobs OKC!!!

Response from business
Brett, thank you so much for the glowing review. We work very hard to provide the most variety, with the highest quality service in the surrounding area. Come see us again very soon. Sincerely - The Big Bob's Team!

Jaclyn Voyles

3 years ago

Big Bob’s has always been the best! We use them for our business and personal needs. They have a great selection of flooring of all price ranges and the service has always been great. I would definitely recommend them!

Response from business
Jaclyn, thank you for the kind words and 5 star review. We aim to make every experience a 5 star experience at Big Bobs. Thank you for your continued business. We look forward to serving you again - The Big Bobs Team!

Darnell Washington

3 years ago

Cathy Dalrymple

3 years ago

Eddie was very knowledgeable and helpful! Good spirited man who made the buying process quick and simple!

Robert Mohr

3 years ago

Great experience!

Ale Mtz

3 years ago

Gran variedad de pisos a muy buen precio

Coleman Shelley

4 years ago

Johnny Morris

4 years ago

Ben Zamora

4 years ago

Tony Walker

4 years ago

Eddie was great! Great prices and good customer service

Rick Sharp

4 years ago

They had a wide selection of lenoliun which Lowe's and home depot both have dropped compleatly kinda pricey for what your buying but at least you have the option but you could probably buy tile are wood laminet for the same price.

Daniel Ray

4 years ago

Outstanding! Eddie was a joy to work with. The selection was awesome. Pricing was very competitive. And they have very affordable install options. I will never consider Lowes or Home Depot again! Eddie/Big Bob's made it too easy!

Beth Sullivan

4 years ago

Eddie was awesome to work with. I called him the day before with a brief description of what I wanted. We went to see him the next day and he immediately took me to the flooring I wanted. I didn’t need to look at anything else. It was exactly what I had in mind. We wanted an install ASAP and he hooked us up with the carpet installed and ready by the end of the SAME day! Our installer was kind and courteous. He worked quickly and did a great job. We will come back to Eddie for any other flooring needs that might come up in our new house.

Eugene Atkinson

4 years ago

kami r

4 years ago

Eddie made our shopping experience so easy. He asked a few questions, understood our exact needs and went right to work for us. We got a higher quality at a lower price than other stores in the area and no high pressure sales tactics from Eddie or anyone else. He even discounted the carpet to fit our budget without haggling! Told him what I wanted and my budget and he made it fit! Won’t shop anywhere else in the future

Daniel Turner

4 years ago

Friendly and not pushy:-)

Jamie Schiermeyer

4 years ago

Got all my wood and tile for my house here. Worked with Eddie, very knowledgeable and helpful.

D P

4 years ago

molida kchao

5 years ago

Nice sales people and prices are great.

Kitty Smith

5 years ago

Great help going back soon to order flooring

Ingrid Page

5 years ago

Just saved $200 at Bob's flooring! They beat Lowe's! Very nice employees also. Thank you!

The Nightly driver

5 years ago

Steve Robinson

5 years ago

Flooring and sales 5 stars 1600sq. ft. in stock. But the installer (Freddie) will cheat you if you don't watch him like a hawk. Paid extra to have old flooring removed and 6 mo.later I had to replace a toilet and found that the old flooring was still there. I was not able to watch do to work. Made him come back and fix several issues with base boards and flooring bubbling.

Angela Velasco

5 years ago

We love our new floors, our salesman Lance did an exceptional job. He was very professional, responded to my numerous calls in a very timely manner. He set us up with a great installer, that worked out perfect.

Cliff Myers

5 years ago

Very good food and great service.

Lori Deaville

5 years ago

So pleased and amazed how much they know about hardwoodflooring and carpet. We not only picked our slate wood looking flooring but carpet to go with it. We were totally amazed by them.

Darryl Bullock

5 years ago

Good quality choice of products friendly

Jane Marie

5 years ago

Shannon Libby

5 years ago

Great service..good prices

Chris Crockett

5 years ago

Rosy Trujillo, Legacy Real Estate Group

5 years ago

Best place to get flooring right away, I had to get over 3000sf and they actually had it in stock😁🤗 Needed more and picked it up right away. This is definitely a place to shop😉

Garrett Hammonds

5 years ago

Wes McGehee

6 years ago

Great place to be!

Yezenia Coronilla

6 years ago

Alicia Henderson

6 years ago

Jake Garrett

6 years ago

Melvin Dunsworth

6 years ago

Got a great deal on carpet, very helpful pointing out the difference in each one.

Brian King

6 years ago

Eddie and the crew are the best highly recommend

Donald Gannon

6 years ago

Sabrina S

6 years ago

Response from business
I’m sorry you weren’t 100% happy with your experience. I would love for you to give us a call so we can help make you 5 star happy!

flora osorio

6 years ago

Brian Endicott

6 years ago

Caleb Malcom

6 years ago

Jeremy Wright

6 years ago

Good customer service good price on flooring

Sammie Snider

6 years ago

Happy with my tile and customer service. I will do repeat business there.

John May

6 years ago

Great place. Good customer service. Best prices in town.

Brian Thornberry

6 years ago

Awesome customer service and very knowledgeable. I went in with my wife and two children and the three gentlemen were just super friendly, polite, and all around awesome. That alone will bring me back!!! Oh!!! There prices are great too!!

sarah thornberry

6 years ago

Quick and easy! No pressuring salesmen. They gave my family space to look around and quickly answered my questions. More importantly they gave my family a great deal! Will definitely be a repeat customer!

Matthew Petker

7 years ago

Wes went above and beyond customer service, he took pics of the items I was asking about and sent the pictures to me... Thanks Wes

C Richardson

7 years ago

Eddie Copeland was my sales person. He did an excellent job. He went above and beyond in helping me find the perfect floors. It did not take long for the flooring to arrive. They also made sure to help me find a reasonably priced installation company. I definitely recommend using Big Bobs Flooring for your flooring needs.

Derek Franseen

7 years ago

I highly recommend Big Bob's Flooring outlet. After suffering slight water damage I needed to replace some flooring from an out of state flooring company. Eddie with Bob's was able to confirm the flooring I needed through pictures and placed the order with ease. The flooring arrived within 2 days and my house is thankfully back to its original condition.

Bryan Cobb

7 years ago

We got wood flooring for the first time. The salesman took the time to calculate the measurements & pay while we where there. He calculated to the "T". We didn't feel rushed nor hassled. The crew that installed the flooring did an excellent job! The baseboards were lined up perfectly! They did an awesome job! To say the least, we will be repeat customers!

Nancy Jordan

7 years ago

Awesome

Dani Leonard

7 years ago

Wes was amazing. He really worked with us. We even had to move the installation days and it wasnt an issue with them

Jay Blue

7 years ago

Pushy salesmen

Jason Rundell

8 years ago

We recently moved here and wanted to have some flooring replaced in our new house, we stumbled upon Big Bob's and had a great experience. Eddy, our salesman, was very helpful in finding flooring that we wanted, he wasn't just showing us the highest prices flooring like other businesses we had visited. Our installer Hector and his crew were excellent as well, they were very punctual and professional and completed the project ahead of time. After the installation Eddy and Hector realized that we had overpaid more than $600 for the installation, they immediately returned the additional money. The integrity and professionalism on all sides was second to none, we will definitely be using them for any flooring needs in the future!

Caleb Martin

8 years ago

William Franklin

8 years ago

I just wanted to say welcome back Big Bobs. Its unfortunate that you were hit by a tornado last year. I'm glad your open once again. I had tile installed by Big Bobs about 2 years and found out they were back open. We needed some carpet for our bedroom and the kids rooms. Long story short, we went in on a Monday and had it installed by Wednesday. I'm very happy with the service and the installation. I don't usually write reviews but I have been very please with these guys.